Professional Services

LeapThought works with leading public and private sector organizations to create and deliver essential advantage by building capabilities and successfully navigating through critical junctures in their business.

We focus on working with our customers as an extended team in addressing their most critical strategic and operational challenges and opportunities. Our team of practioners bring deep, functional and technical expertise that offers a holistic perspective enabling us to capture value across organisational silos and boundaries.

We help customers lead transformational change, create new organizational models, capture value from their customer and channel strategies, increase the effectiveness of their supply chains and assets, and integrate security into their strategy to ensure the resilience of their business.

We know that our customers' success depends on differentiating their capabilities—and we have the experience and depth in these areas to ensure that our customers gain the advantage they need.

Business Services

At LeapThought we follow a business-driven ethos to all our consulting and delivery engagements. Our approach is anchored in understanding the business context and problem to be solved and defining an aligned approach for delivering outcomes. We leverage a range of techniques, tools and industry standards (UML, BPMN, ArchiMate etc.) that enable rapid value realisation.

LeapThought also leverages its own proprietary and proven approach to rapidly snapshot businesses, business processes and business services to identify opportunities for improvement and value creation as well as drive business design moving forwards.

We also offer general capabilities spanning for example Programme and Project Management, Delivery Management, Business and Systems Analysis and Design etc. as well as specific functional expertise such as Customer Relationship Management, Utility Asset Management etc.


  • Business Snapshots
  • Business Process Management
  • Business Capability Development
  • Enterprise Architecture
  • Business Analysis & Design
  • Programme, Project and Delivery Management

Enterprise Strategy Services

LeapThought is recognised for its thought leadership and capability facilitate the creation and execution of transformational strategies and initiatives.

Another significant innovation is LeapThought’s proven and pragmatic approach to strategic framing and road-mapping that underpins successful business and technology execution and delivery. This approach has been proven time and again to be readily adaptable and pragmatic regardless of context or the outcome sought. This includes for example delivering targeted strategies pertaining to areas such as Digital Platform Strategy, Asset Management Information & Systems Strategy etc. as well as broader business and operational areas.


  • Strategy Framing & Roadmapping
  • Business Strategy
  • ICT Strategy
  • Product Strategy
  • Opportunity Assessment & Evaluation
  • Programme & Project Envisioning and Scoping